As a nation obsessed with lattes, flat white and cold brew, It is undeniably true that the coffee industry has been steadily rising over the past decade.
In order for you to move your cafe shop forward and survive in a highly competitive market, brewing a perfect cup of coffee is not enough.
Considering other factors like embracing technology to drive your success is one of the things that you should look at, especially now that we already entered the digital era.
To brew up your business, here are the important technologies that you should have.
1. Point of Sale system
Morning rush has always been the busiest time in every cafe business. Aside from dealing with the long queue of customers who wanted to beat daytime drowsiness, you also have to cope up with the complicated orders.
Some may prepare the usual blend for their coffee, but there are some who will go for an extra touch for their morning caffeine injection and have the recipe altered.
That is why it is important to have a modern and a dependable point of sale system for your cafe business so you won’t struggle to make an overly complicated order.
Apart from that, a good POS system will help you run your daily operations, such as managing labour, inventory, customer loyalty programs, customizable order entry, staff and sales tracking and other necessary tasks to run your business.
This can also lower the cost of doing business while helping you increase efficiency in your day-to-day operation, minimize human error and allow you to keep a close eye on sales, profits, and expenses.
2. Merchant Facilities
A report from Finder states that as of June 2018, there are 16,089,500 credit cards and 36,574,229 debit cards circulating in Australia.
Considering the statistics above, it only indicates that in today’s digital world, customers are more accustomed to paying their bills using either credit card or debit card for a faster and more convenient transaction.
If your business isn’t set-up to take card payment, chances are your customers will not make the purchase and with that, you are narrowing your potential customer base.
As an owner, you don’t want to drive your customers away, before that happens, you better start setting up card payment for your cafe business.
Instead of counting cash, electronic payments will help keep you organized and allows you to have a better cash flow management and forecasting. This will help you avoid the hassle and costs associated with bounced checks.
By having an up to date merchant processor, you’re not just giving your customer the convenience of having a hassle-free transaction but you are also enhancing customer service that contributes to a positive image on your business and can boost your sales.
3. Online ordering
In a fast-paced world, where customers are becoming more educated and the competition in the market turned out to be more aggressive.
As a business owner, you have to figure out how your brand could step up among your competitors.
And now that online food ordering is becoming a boon as most of the hospitality business crossed the digital milestone. Adopting to this kind of paradigm shift would be a great way so you can keep pace with the evolving marketplace.
In addition to that, venturing to online ordering tech trend is one of the perfect strategies you can have to increase your sale and broaden your possible target market as 88 percent of the Australian population were active internet users.
By setting up an online ordering system, you now have a chance to increase your profits by simply getting your cafe established on the web and attract new customers who are on the lookout for online ordering.
4. Accounting software
Tracking and managing your finances is vital, as cash is the bloodline of any business. And in order for your business to succeed, it is important that you keep a close eye on your coffee shop’s fund.
With the use of cloud-based accounting software, you can stay in full control of your finances and allows you to enjoy the freedom to work in any place, as you can access your account anytime and anywhere you are so you can avoid unwanted penalty fees for not settling your bills on time.
This leaves you more time to improve your menu and think about a new idea on how you can grow your cafe business.
If you’re still lacking any of these technology solutions don’t fret, our team at Bookkeeping Central are happy to help you implement anything from your POS to Accounting Software. Give us a call at 1300-855-763 or drop us a message.
BONUS: Are you sick on drowning paperworks and cruching numbers? Don't stress the mess. We'll help you get rid of your bookkeeping frustrations. This is a free offer. No obligation, No hidden charges. Book your FREE consultation now!
Schedule Your FREE Bookkeeping Appointment